Please review this policy carefully to understand how your business and personal information is handled.
1. Information We Collect
We collect information to fulfill orders, manage client relationships, and improve our services. This may include:
a. Business Information
- Company name
- Business address
- Tax ID or resale number (if applicable)
- Industry or business category
- Gift recipient details (if provided for order fulfillment)
b. Personal Information
- Contact name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party services)
c. Automatically Collected Information
When you visit the Site, we automatically collect:
- IP address
- Browser type and version
- Device and operating system details
- Pages viewed and interactions
- Time zone, referring URL, and clickstream data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill corporate and promotional gift orders
- Communicate with you about orders, quotes, or inquiries
- Provide customer service and account management
- Send invoices, confirmations, and shipping updates
- Improve the Site and our promotional product offerings
- Comply with applicable legal and tax requirements
We do not sell or rent your business or personal information.
3. Sharing Your Information
We only share your information with:
- Trusted service providers (e.g., order fulfillment, shipping, payment processors)
- Legal authorities when required by law
- Gift recipients (only the data needed to complete shipments or include personalized cards)
All third parties are required to protect your information in accordance with privacy best practices.
4. Data Retention
We retain your information as long as necessary to fulfill your orders, maintain our business relationship, and comply with legal and financial obligations. You may request that we delete or correct your information at any time.
5. Cookies and Tracking
We use cookies and similar tools to:
- Analyze site traffic and improve functionality
- Remember your preferences and login session
- Track quote requests and order history
You can manage or disable cookies via your browser settings.
6. Third-Party Links
Our Site may link to external websites (e.g., payment gateways, delivery providers). We are not responsible for their content or privacy practices. Please review their policies separately.
7. Your Rights
Depending on your location and applicable privacy laws (such as GDPR or CCPA), you may have rights to:
- Access the personal data we hold
- Request updates, corrections, or deletion
- Object to or restrict how we use your data
- Opt out of promotional communications
To exercise these rights, please contact us using the information below.
8. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is intended for use by businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the new effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Mary Macleod’s Shortbread – Promotional Products
Email: info@marymacleod.com
Phone: 416-461-4576
Address: 80 Galaxy Blvd Unit #16, Toronto ON M9W4Y8
12. Email Preferences
If you no longer wish to receive promotional communications from us, you may unsubscribe using the link provided in our emails or send a written request to: [Insert Email Address].
13. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario, without regard to conflict of law principles. Both Mary Macleod’s Shortbread and you agree to the exclusive jurisdiction of the courts in Ontario, Canada.
14. Entire Agreement
This Privacy Policy, along with our Terms and Conditions, constitutes the entire agreement between Mary Macleod’s Shortbread and the user with respect to the use of this Site and the collection of information. It supersedes any prior or contemporaneous communications, whether written or oral, regarding such subject matters.